The audit
A reading of how work moves through your business: where enquiries and jobs wait, where your systems disagree, and which recurring tasks a person, a process change or AI should take on.
By enquiry now. A free self-serve version is coming soon.
An audit has to say what it could not see.
A missed reply is counted only where every account it could sit in is visible. Where one is not, the report gives a count, never a rate, and its coverage map shows what we could see and what we could not.
What the audit reads.
- 01Your systems
Your CRM and other tools, by export. Only the fields we list: identifiers, dates and times, categories, statuses and teams. No message text and no notes.
- 02Your mailboxes
Who wrote to whom and when, never the words, except in small samples your policy allows. A read-only tool runs on your own system.
- 03What it could see
The coverage map: each system and mailbox, and whether it was seen in full, in part, or not at all.
- 04What to change first
Findings by role, never by person, and what to change first. If nothing is worth building, it says so.
How it runs.
- Your systems, by export
- Your mailboxes, read on your machine
- Your content policy
- Counts, not guesses
- Findings that survive a test
- Content stays on your machine
- The coverage map
- Findings by role
- A prediction for each fix
- 01Counts, not guesses
A missed reply is counted only where every account it could sit in is visible. Where one is not, you get a count, never a rate.
- 02Findings survive a test
A claim is called a finding only once an attempt to refute it has failed.
- 03Content stays with you
What reads content runs on your machine. Numbers and labels travel to IBI; words only in the small samples your policy allows.
- 04A prediction first
Each fix is written down with what it should change, then measured again at 30 and 90 days.
The free audit.
What it will do, step by step. Until it is live, the audit is by enquiry.
- 01Sign up
With your business email address.
- 02Prove it is yours
A record on your domain, or your administrator's consent.
- 03Connect, read only
Each sign-in first proves it cannot read outside its scope. Mailboxes are read by a signed app on your machine.
- 04Approve one file
You read the summary before it leaves, and approve it.
- 05Your snapshot
What was seen and what was not, what we observed, and one reading of what holds you back, labelled a hypothesis.
One free snapshot per organisation every 90 days. Its observations are not findings: the paid audit adds the tests that make them so.
How pricing works.
Priced by the size of your organisation, on eight staff bands, and quoted after a 30-minute call. No figures here: every quote is worked out from your headcount and what the work needs.
- Up to 25
- 26 to 50
- 51 to 100
- 101 to 250
- 251 to 500
- 501 to 1,000
- 1,001 to 2,500
- 2,501 to 5,000
- Above 5,000, quoted on its own
Questions.
Do you read our emails?
Not the words. A read-only tool on your own system records who wrote to whom and when; words leave it only in the small samples your policy allows. It starts once an impact assessment, a staff notice and a content policy are in place, and we give you templates for all three.
What if you cannot see everything?
The report says so. Its coverage map shows what we could see and what we could not, and a missed reply is counted only where every account it could sit in is visible. Where one is not, you get a count, never a rate.
Is there a free audit?
Coming soon: a free self-serve snapshot, one per organisation every 90 days. Until it is live, the audit is by enquiry.
What happens after the audit?
Each finding gets one route: a change in how the team works, a build inside the AI tools you already pay for, a platform, or no build at all. If nothing is worth building, the report says so.
How is it priced?
By the size of your organisation, on eight staff bands, and quoted after a 30-minute call.
Your next system, with IBI.
Tell us what slows you down, on a 30-minute call with Malik.
IBI Technologies Ltd · Founder Malik Makinde · Registered in England and Wales, No. 17055807 · 293 Archer Road, Stevenage SG1 5HF